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At GreenTee Golf Shop, we prioritize your satisfaction, and to maintain the standard of our services, the following rules apply to all returns and exchanges.

  Timeframe for Returns:

All returns and exchanges must be initiated within 14 calendar days of receiving your package.


 Original invoices from your purchase are required for all returns.

 Original packaging, price tags, and correlated items must accompany the return.

  Product Condition:

 Products must be in brand new condition and not have been used, unworn or unwashed.

 Refunds and exchanges for apparel will not be accepted if the attached "GreenTee Golf Shop Tag" is tampered or altered.

 For health and hygiene reasons, all sales of socks, swimwear, and undergarments are final and not eligible for return or exchange.


 Non-Returnable Items:

 Custom orders, personalized items, undergarments, and technology (GPS, Rangefinders) if used or registered with the manufacturer cannot be returned.

Gift cards are non-returnable.

  Refund Process:

 Payment will be refunded to the original method of payment.

  Important Notes:

Customized and altered products are non-refundable and non-exchangeable.

 The FINAL SALE item is non-refundable (Item with 40% off or more belong to FINAL SALE).

 "Buy One, Get One" (BOGO) offers: When a regular priced item from a BOGO offer is returned, the discount on the second item is forfeited.


Return Procedures:

 Online Returns:

 Email with your invoice attached for a return request.

 Await instructions and the return address.

 All returns are subject to approval.

 Refunds will be processed to the original payment method.

"For each return package, a $10 charge is applied for the provision of the return label. This amount will be automatically deducted from your refund total."

 In-Store Returns:

 Visit our store at 1200 Lougheed Hwy. #102, Coquitlam, BC V3K 6S4, or 950 Homer St, Vancouver, BC V6B 2W7 (Downtown store) for in-store returns or exchanges.

 Bring the product and original invoice.

 A valid government-issued photo ID may be requested.

 All in-store returns are subject to approval.

 Additional Note:

 GreenTee Golf Shop reserves the right to limit and decline returns and exchanges.



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